myViaPath Visits

Name: myViaPath Visits
Availability: InStock
Rating: 3.317929744720459 (28559 reviews)
Author: Viapath

Viapath

28.6K reviews

Everyone

1M+

Downloads

Everyone

Users Interact, Digital Purchases

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About this app

Stay Connected to Those Who Matter Most

myViaPath Visits (formerly GettingOut Visits) is the official video visitation service helping over 1 million friends and family stay connected with loved ones in correctional facilities.

Getting started is simple. Find your loved one and their facility, create an account, and myViaPath Visits will guide you through the services available to you.

- Schedule video visits
- Participate in secure video visits
- Access on-demand visitation
- Choose remote or on-site visitation options (where available)
- Pay only for the actual minutes used during your visit
- View upcoming and past visits
- Receive visit notifications and updates
- Manage your account and payment methods

Every facility is different. Services and availability vary by correctional facility.

New name. Same trusted connection. GettingOut Visits is now myViaPath Visits, part of ViaPath Technologies.

At select facilities, you now have an easy way to video visit your loved ones!

Updated on

Oct 7, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties
Personal info, Messages and 3 others
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

27.9K reviews

Brandi Darlene Johnson

October 9, 2024

0 stars is better fitting. Terrible app! It glitches and freezes in the visits and during other requests. Most of the time, you will have to try more than 3 times to get an action to complete. For example, my verification expired? So I'm attempting to upload my id and verification photos. When I press submit, NOTHING happens. I've attempted this about 8 times within the last hour.

499 people found this review helpful

Dana Hallmark

July 22, 2024

This is one of the absolutely worst apps I have ever had the displeasure of having to use. Money disappears and reappears daily, it's all the time freezing, adding money to any of the accounts is damn near impossible. I usually have to call customer service after being on hold several times for lengthy amounts of time. Seems like there could be someone or there that could do a better job... But just like the prison systems it's all a money and time racket. Hoping for a big change but doubtful--0

359 people found this review helpful

Stephanie Young

December 23, 2020

Won't work for me at all! So far I've been attempting visits with my fiance for 4 months, at least a few days each week. For an hour or more at a time I do this and the app, getting out-all of it sucks!!!! It's awfull and there's no other way to do visits worst of all! So frustrating! Oh an not to mention, customer service does NOT respond to you when you add your problem on their site and ask of them to help you! Why they even ask for your email/# is beyond me! I rate them ZERO!!!

138 people found this review helpful