
Carol Lai
cannot find policy, cannot link acct, cannot change personal info; once set bio-login, no longer able to turn back to manual input, but have to uninstall the app and redo everything. the worst part is that the panel doctor list is only available when you signed in the mobile acct and successfully connected to the policy. Very poor when you truely need the service of it but it seems not going to be cooperative and user friendly.
AIA International Limited
2025年8月8日
Hi, thank you for your feedback.
If you need help, please send us an email with your contact details and login ID at hk.customer@aia.com or call us at +852 2232 8888 (Hong Kong) or +853 8988 1822 (Macau) during office hours. Thank you.

Googleユーザー
It is vey useless. Not working. Always cause errors. I am pretty sure, AIA should hire or outsource better engineers. They just put resources sales people. Not thinking about customers, just they think customer is money.
5 人のユーザーが、このレビューが役立ったと評価しました