
Boonsina Limphraephan
- แจ้งว่าไม่เหมาะสม
- แสดงประวัติของรีวิว
Great app for improving reading skills! 😇 If you skip the fine print before paying, you’ll get a $29.99 monthly life lesson. Canceling means dealing with support, but if you successfully do it on the website, maybe gambling is your calling! Thanks for the priceless lesson. What a unique experience, I'll make sure everyone hears about it! ✨ Hopefully, my inbox stays spam-free after this unique interaction.
Basenji Apps
21 สิงหาคม 2569
Hi Boonsina, we’re sorry the subscription terms and cancellation process left you feeling this way. Thank you for sharing your feedback. We’ve passed your comments about billing clarity and cancellation to our team for review. 🔑

kotchakorn ploy
- แจ้งว่าไม่เหมาะสม
- แสดงประวัติของรีวิว
I would like to do cancellation request about this app because I can not sign in this app after I paid my money and I can not the change password link always error so I worry about my money security.
1 คนพบว่ารีวิวนี้มีประโยชน์
Basenji Apps
8 มีนาคม 2567
We're sorry to hear that you're having some trouble. We'd love to help out and get to the bottom of this. Could you please drop us a line at support@bsnj.co with any specific issues or experiences you've had? We want to make sure we address them head-on.

Samantha Sadonyx
- แจ้งว่าไม่เหมาะสม
- แสดงประวัติของรีวิว
Just like user Kotchakorn ploy indicates, the pricing's presented at the sign in process&the renewal's automatically done. Later you can't sign in, cancelling subscription' hard to do& it won't show on google play for you to unsubcribe yourself. If you happened to download, contact their support to make sure your subscription is definitely cancelled because the billing of the renewal might be done without asking you 2 press any button to confirm the renewal. I was charged 1010baht,non refundable
1 คนพบว่ารีวิวนี้มีประโยชน์
Basenji Apps
7 มิถุนายน 2568
Hi Samantha! Thank you for sharing your experience — we completely understand how frustrating that must have felt. Please reach out to us at support@bsnj.co so we can check your account, confirm cancellation, and look into what happened with the charge. We’re here to help. 💛