
Norman Wang
No trail period, so I paid full annual subscription and very expensive compare with other apps. No refund option. I went through a few japanese lessons and no AI in those lessons. Having issues to load lessons as well, the lesson can load in some places and some places keep showing error. The user interface is so hard to navigate, I am also using Dolingo, Pinto and Todaii at the same time, their user interface is so much easier to understand and navigate. Not recommended, money wasted.
Hello,
We understand your concerns. Jumpspeak offers a 100-day money-back guarantee for eligible Premium annual subscriptions, so a refund option is available for qualifying purchases. Please contact our Support Team at https://help.jumpspeak.com so we can review your subscription and assist you.