Hotels.com: Book Hotel Deals

1.07M reviews
Content rating
Everyone
50M+
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Editors' Choice
Content rating
Everyone
Users Interact, Digital Purchases
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About this app

Hotels.com® is a hotel booking app for finding and reserving hotels worldwide—from city-center rooms and beach resorts to budget motels and luxury stays. Members save up to 20% instantly with Member Prices* and earn rewards** for future trips. Search, compare, and reserve your stay in a few taps.

WHY TRAVELERS CHOOSE HOTELS.COM
- Over 500,000 properties worldwide, from budget rooms to 5-star and luxury stays
- Earn rewards on every stay, use them like cash, no blackout dates
- Compare places side by side in the app and get alerts when prices drop
- Book work trips faster with your saved business travel preferences
- The price you see is the price you pay—no hidden fees, plus free cancellation on most hotels***

SAVE WITH MEMBER PRICES AND EARN REWARDS
Become a member for free and save up to 20% instantly on select hotels with Member Prices. Then earn rewards on every eligible booking and use them like cash toward your next stay—with no blackout dates. Plus, unlock mobile-exclusive deals in the app.

FIND YOUR KIND OF STAY
Browse over 500,000 properties worldwide and find the right room for your trip, whether you want a place tonight, a weekend getaway, or an extended stay. Whatever the trip calls for, find it here: resorts and all-inclusive resorts, boutique hotels, bed and breakfasts, city hotels, budget motels, and luxury stays—with hotel deals for every kind of trip.

BUSINESS TRAVEL ON HOTELS.COM
Traveling for work? Create a business profile once and save your must-have preferences, from fully refundable stays and Wi-Fi to breakfast, star ratings, and guest ratings. Every time you select "business trip," we show work-ready stays with reviews from fellow business travelers.
- Earn rewards on eligible work stays and use them on future trips
- Keep your work and leisure travel together in one account

LAST-MINUTE DEALS & FLEXIBLE BOOKING
Need a room tonight? Find last-minute deals and reserve a place for tonight, this weekend, or months ahead. If your plans change, cancel for free on most hotels. Reserve now and pay later at many places, and change or cancel your reservation right in the app.

EVERYTHING YOU NEED IN THE APP
- See prices, guest ratings, and amenities for different places side by side
- Search and filter by price, location, guest rating, and amenities, and see every stay on a map with verified guest reviews
- Set price alerts on rooms you're watching and get notified when prices drop
- Use Trip Planner to save your favorite hotels and resorts and share them with friends and family
- Access your booking details anytime—even offline—and contact us or the hotel directly from the app

Download Hotels.com to find and reserve your next room.

In short: Hotels.com is the hotel booking app to find, compare, and reserve hotels and rooms worldwide for leisure and work trips, save instantly with Member Prices, and earn rewards for future trips.

IMPORTANT INFORMATION
*Member Prices are available on select hotels to logged-in members and app users. Savings vary by membership tier; up to 20% requires Gold or Platinum status. The discount will be applied to the price of select hotels (excluding applicable taxes and other fees). Subject to terms and conditions, see site for details.
**Rewards are not redeemable for cash and can only be used on eligible bookings.
***Free cancellation on most hotels; some hotels require you to cancel 24–48 hours before check-in. See property pages on our app for details.
The Hotels.com app uses information for analytics, personalization, and advertising.
Book hotels worldwide & earn rewards on every stay. Save with member deals.
Updated on
Oct 11, 2026
Events & offers

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Messages, App activity, and Device or other IDs
  • This app may collect these data types
    Location, Personal info and 9 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

1.04M reviews
ICTimmy
September 15, 2026
I like the app. I have gotten good rates and recommendations with app. It is my go to for the last few years. Either USA, or overseas, always a good place to start and finish. No Airbnd. You get a nice hotel room. It is $20 more a night, but I get all the amenities of a hotel. No dragging my luggage around a city I dont know, or having to find keys in a drop box. I get airport transfers, a nice restaurant and bar, and people who will help me. I have always been happy with them.
9 people found this review helpful
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Hotels.com LP
September 16, 2026
It’s wonderful to hear that the app has been your reliable choice for booking hotels. We're glad you've been enjoying the great rates and recommendations, making your travels smoother and more comfortable. Your positive experience means a lot to us, and we appreciate you sharing it!
Julie Ragan
September 1, 2026
This app is not user friendly. When chatting with Customer service, you can't see what you are typing, (the keyboard covers it up)so it is a challenge to make sure everything makes sense, then customer service stops the conversation after a minute. Also You click on things just guessing where it will take you. This is a very hard app to use.
7 people found this review helpful
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Hotels.com LP
September 1, 2026
Hi, thanks for letting us know, we’re sorry you experienced issues with the Virtual Agent. We’re looking into this and appreciate your feedback. As we can’t message you here, you could visit service.hotels.com. for more help or if needed, chat with one of our experienced agents by selecting “Chat now”.
Jenna
August 21, 2026
Don't book with this site. I've had multiple stays cancelled last minute through this app. When I contact customer support, I really only get a "sorry this happened" response and no other help, leaving is scrambling to find another hotel and trying to find enough money to book another stay while we wait for the refund to come through. The company does nothing to help rectify the situation. Deleting this app.
10 people found this review helpful
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Hotels.com LP
August 21, 2026
Hi, we’re so sorry you’ve had this frustrating experience. We would like to understand more and see if there’s anything we can do, but unfortunately, we can’t direct message on this platform. Can you reach out to our direct support channels at service.hotels.com, so we can investigate for you?

What’s new

We continue to update our app to help you find your perfect somewhere.